My Netto · Help
How can we help?
Short answers to the most common questions.
Getting started
My Netto is opening gradually, by invitation first. If you've been invited, use the link you were sent. You'll confirm your email, confirm your school, college or university email, verify your mobile and choose a six-digit passcode.
Uploading a payslip
Upload a UK payslip as a PDF or photo. We show you what we read from it. Check each figure and correct anything we got wrong before you get answers. Payslips come from you; we don't confirm them with your employer.
Understanding your payslip and tax check
We explain each line in plain words and check your tax code and tax against the UK rules we support. If your situation isn't one we support, we say so rather than guess.
If something looks wrong
We help you understand what might have happened and put together what you need to raise it yourself with your employer or HMRC. We never contact your employer for you. If we can't check something properly, a person at Netto can take a look.
Your account and security
Your passcode protects your payslips. Never share it; Netto will never ask for it. If you think someone else has access, or you've changed your mobile number, contact us and we'll pause your account while we look into it.
Privacy
My Netto belongs to you, not your employer. Nothing you upload or ask is shared with your employer. You can ask for a copy of your data or for your account to be deleted.
Full details: privacy notice and terms.
Contact Netto
Email hello@gnetto.com. Please don't send payslips or your passcode by email.