Netto Answers

Any question about pay, answered instantly — every figure cited to its line.

“Why is my tax so high this month?” gets a plain-language answer at 9pm on payday, not in your payroll inbox on Monday. Every number in the reply points to the exact line it came from. Tap it and the payslip opens there.

Live todayIncluded with Payslips

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Netto Payslips
Official business account · Harbourline Logistics Ltd
Why is my tax so high this month?
Your payslip shows pay of £2,940.00 this month against £2,610.00 in August, and PAYE on line 9 of £412.60 against £331.20. Both went up in the same period. Your tax code hasn't changed.
How close am I to the higher rate?
Based only on the payslips from this job, your taxable pay so far this tax year is £17,640.00. On tax code 1257L, the higher rate starts about £20,060.00 of taxable pay further on — and only the pay above that point would be taxed at the higher rate, not everything you earn. At your recent rate you may reach it in around 7 months. That's a projection, not your final tax position. Figures from GOV.UK.

What it does

Answers the questions your payroll team answers today — tax codes, NI, pension, student loan, overtime, “why is it different from last month” — grounded only in the employee's own payslips and vetted statutory rules for their country.

How it works

Three steps, one pay run

1

Employee asks.

In the same WhatsApp thread the payslip arrived in. Any wording, any language.

2

Netto grounds the answer.

It reads this payslip, the previous one, and the statutory rules for the country. Nothing else.

3

Every figure is cited.

Each number carries a citation to its payslip line, checked in code before the reply is sent. Anything it can't ground is handed warmly to HR.

What's included

Netto Answers — what's included

  • Unlimited questions per employee, no credits
  • Citations to source line on every figure, verified before send
  • Month-on-month comparison (“what changed and why”)
  • Tax band position, tax code meaning and distance to the next threshold, from HMRC's own published figures — calculated by Netto, never by the AI
  • Statutory rule sets per country, maintained by Netto; answers in the employee's language
  • Warm hand-off to a named HR contact for anything outside the payslip
  • Query log for the employer: what's being asked, what's being escalated

Who it's for

Payroll teams drowning in the same twenty questions every month, and HR leads who want to know what their frontline is actually asking.

Trust

The AI explains. Code calculates. An AI assistant bolted onto payroll will eventually invent a tax rate. Netto's architecture makes that structurally impossible: the AI never does arithmetic, and any number that is not on the payslip comes from a tested rules engine with dated official rates. How the AI works