Netto Answers
Any question about pay, answered instantly — every figure cited to its line.
“Why is my tax so high this month?” gets a plain-language answer at 9pm on payday, not in your payroll inbox on Monday. Every number in the reply points to the exact line it came from. Tap it and the payslip opens there.
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Netto Payslips
Official business account · Harbourline Studio Ltd
Why is my tax so high this month?
Your tax went up because your gross was higher: £2,940.00 this month against £2,610.00 in August. PAYE on line 9 is £412.60. Your tax code hasn't changed.
What it does
Answers the questions your payroll team answers today — tax codes, NI, pension, student loan, overtime, “why is it different from last month” — grounded only in the employee's own payslips and vetted statutory rules for their country.
How it works
Three steps, one pay run
1
Employee asks.
In the same WhatsApp thread the payslip arrived in. Any wording, any language.
2
Netto grounds the answer.
It reads this payslip, the previous one, and the statutory rules for the country. Nothing else.
3
Every figure is cited.
Each number carries a citation to its payslip line, checked in code before the reply is sent. Anything it can't ground is handed warmly to HR.
What's included
Netto Answers — what's included
- Unlimited questions per employee, no credits
- Citations to source line on every figure, verified before send
- Month-on-month comparison (“what changed and why”)
- Statutory rule sets per country, maintained by Netto; answers in the employee's language
- Warm hand-off to a named HR contact for anything outside the payslip
- Query log for the employer: what's being asked, what's being escalated
Who it's for
Payroll teams drowning in the same twenty questions every month, and HR leads who want to know what their frontline is actually asking.
Trust