Netto Resolve
When pay looks wrong, Netto says so — and gets it fixed.
Answers tells an employee what changed. Resolve does something about it: spots the problem, drafts the evidenced query, sends it to payroll on the employee's behalf, chases, and confirms when the correction lands. One tap from the employee. One clean query for you.
Early accessBy application
What it does
Works on the employee's side of payday. Compares each payslip to the last, flags what looks wrong and why, and — with the employee's approval — turns it into a structured, evidenced query with your payroll team, then follows it through to the fix.
How it works
Three steps, one pay run
Netto spots it.
“Your net is £180 lower than August. Overtime shows 0 hours on line 4 — last month it was 12.”
The employee taps yes.
Netto drafts the query, attaches the evidence, and sends it to payroll. It chases on day three so they don't have to.
You get one query, not a queue.
Structured, evidenced, logged. And Netto has already flagged the same pattern across the whole run before payslips went out.
What's included
Netto Resolve — what's included
- Payslip-to-payslip anomaly detection, explained in plain language
- Run-level pattern detection before release (the same missing hours across a site, a tax-code change across a cohort)
- Evidenced query drafting, sent to your payroll or bureau inbox
- Automatic chasing with employer-set timing
- Confirmation back to the employee when the correction appears on the next payslip
- Employee approval on every action; full audit trail for both sides
Why early access
Resolve is switched on in cohorts, so every action is checked and every query lands properly from day one. Payslips and Answers are open to everyone; Resolve is where Netto acts, and we'd rather it be right than everywhere.
Who it's for
Employers whose frontline teams currently take pay problems to a line manager, a WhatsApp group, or nowhere. Bureaus who want tier-1 pay queries handled before they reach the client.
Trust
Every action is grounded in the employee's own data, approved by them with a tap, and logged. Netto never changes a payroll record — it raises the query; your team makes the correction.
Give your frontline the workforce intelligence desk workers already have.
Tell us your payroll system, headcount and country; we'll come back within two working days with a yes and a start date.